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Recruitment topic Common Recruitment Process for Customer Service Associates IBPS Clerk / CSA

IBPS Clerk / CSA Syllabus

Permanent exam information ยท 53 views ยท Verified 01 Oct 2026

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IBPS Clerk / CSA Exam

IBPS Clerk / CSA Syllabus

IBPS Clerk / CSA Syllabus

Preliminary Examination

  • English Language: reading comprehension, vocabulary, grammar, sentence structure, error detection, cloze tests and related objective English skills.
  • Numerical Ability: arithmetic fundamentals, simplification, approximation, number-based questions, percentage, ratio, averages, profit and loss, simple and compound interest, time and work, time-distance, data interpretation and related quantitative topics.
  • Reasoning Ability: logical reasoning, inequalities, syllogism, coding-decoding, alphanumeric series, blood relations, direction sense, seating arrangements, puzzles and other reasoning topics relevant to clerical-level aptitude testing.

Main Examination

  • General and Financial Awareness: current affairs, banking and financial awareness, economic and financial terminology, important national and international developments and related awareness areas.
  • General English: comprehension, grammar, vocabulary, sentence usage, cloze tests, para-based questions and related English-language skills.
  • Reasoning Ability: advanced logical reasoning, puzzles, seating arrangements, inequalities, syllogism, coding-decoding and related analytical reasoning.
  • Quantitative Aptitude: arithmetic, data interpretation, approximation, number operations, percentages, ratios, averages, profit and loss, interest, time-work, time-distance and other quantitative aptitude topics.

The exact scope and emphasis should be read together with the applicable cycle notification and examination instructions.

Latest cycle
IBPS Clerk / CSA 2027
Planned
View 2027

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Last verified: 01 October 2026

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