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Recruitment topic Common Recruitment Process for Customer Service Associates IBPS Clerk / CSA

IBPS Clerk / CSA Exam Pattern

Permanent exam information ยท 53 views ยท Verified 01 Oct 2026

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IBPS Clerk / CSA Exam

IBPS Clerk / CSA Exam Pattern

Exam Pattern

Preliminary Examination

TestQuestionsMarksTimeMedium
English Language303020 minutesEnglish
Numerical Ability353520 minutesEnglish, Hindi and applicable regional language options
Reasoning Ability353520 minutesEnglish, Hindi and applicable regional language options
Total10010060 minutes

CRP CSA-XVI Main Examination

TestQuestionsMarksTime
General / Financial Awareness405020 minutes
General English404035 minutes
Reasoning Ability406035 minutes
Quantitative Aptitude405035 minutes
Total160200125 minutes

Marking

For the online objective examinations, one-fourth of the marks assigned to a question is deducted for an incorrect answer. There is no penalty for an unattempted question.

The CSA-XVI Main Examination pattern differs from the preceding CSA-XV pattern: Quantitative Aptitude has 40 questions in CSA-XVI rather than 35, taking the total to 160 questions and 125 minutes while total marks remain 200.

Latest cycle
IBPS Clerk / CSA 2027
Planned
View 2027

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Last verified: 01 October 2026

BodhDisha provides this information for students and regularly reviews important details. Please confirm important dates, eligibility, fees and other requirements with the official source before taking action.
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